Clear Terms For Using Pure Heart Family.

By accessing or using the Pure Heart Family website, supported PHF platforms, products or services, you agree to follow these Terms and Conditions and any additional rules that apply to a specific service, product, quotation, agreement or platform.

If you do not agree with these Terms, you should not use the relevant website, platform, product or service.

Pure Heart Family develops and operates digital products, community platforms and technology services. Our activities may include PHF community products, business platforms, marketplace services, location-based products, travel-related digital products and software development services for external clients.

Some products, modules or features shown on our website may be marked as Coming Soon, In Development, Beta or otherwise not yet generally available.

Where supported, a PHF Account may be used as a connected identity across multiple PHF products. Access to a particular product, role, module or feature may depend on your account type, verification status, permissions, eligibility and the current availability of that product.

You are responsible for keeping your account credentials confidential and for taking reasonable steps to prevent unauthorized access to your account.

You must provide accurate information when registering, applying, submitting an inquiry or using features that require personal or business information.

Member, Contributor, referral, community, commission, earning, investment or opportunity-related features are subject to the rules, eligibility requirements and agreements applicable to the relevant PHF product.

Displaying a feature, opportunity, projected benefit, product roadmap or future capability on the website does not by itself create a guaranteed entitlement, income, return, payment or availability.

Additional agreements may apply before a user can access certain financial, investment, commission, marketplace or business-related functions.

Website development, web system development, mobile app development, custom software, integrations, SEO, Google Business support and other professional services are provided according to the scope agreed with the client.

Project price, timeline, deliverables, payment stages, revision limits, hosting, maintenance, third-party costs and support obligations should be confirmed in the relevant quotation, proposal, invoice, service agreement or project document.

A general website inquiry or WhatsApp conversation does not by itself create a final project contract unless the parties have agreed to the applicable commercial terms.

Prices, packages and feature lists shown on the website may be indicative and may change. A custom quotation may be required where the final cost depends on scope, integrations, design, complexity, timelines or third-party services.

Where a separate quotation, proposal or signed agreement conflicts with general website information, the specifically agreed project document will normally govern that project to the extent stated in that document.

Some services may use third-party payment gateways, communication services, cloud providers, mapping services, social media platforms, hosting providers or other external technology providers.

Your use of a third-party service may also be subject to that provider’s terms, privacy practices, technical limits and availability.

Pure Heart Family is not responsible for changes, interruptions, account restrictions or decisions made independently by third-party platforms, except to the extent responsibility cannot legally be excluded.

For services involving Google Business, Google Maps, social media platforms or other third-party directories, we may assist with setup, submissions, corrections or optimization.

Final approval, publication, verification, ranking, visibility or acceptance is controlled by the relevant third-party platform. We cannot guarantee that a third party will approve a requested listing, road, location, profile, change or other submission.

Our website may prepare inquiry information and open WhatsApp or another external communication service. You can review the message before sending it.

When you continue through an external messaging platform, your use of that platform is also subject to the provider’s own terms and privacy practices.

Unless otherwise stated, the Pure Heart Family name, branding, website content, software interfaces, designs, product concepts, documentation and other materials created by or for Pure Heart Family are protected by applicable intellectual property rights.

Client ownership of custom software, source code, designs, content or other project deliverables depends on the written terms agreed for that specific project.

You may not copy, reproduce, distribute, reverse engineer, resell or misuse protected PHF materials except where permission has been granted or applicable law allows it.

You must not use our website, products or services for unlawful activity, fraud, abuse, harassment, unauthorized access, harmful code, security attacks, misleading information or conduct that could damage other users, Pure Heart Family or third parties.

We may restrict or suspend access where reasonably necessary to protect users, systems, legal compliance or platform integrity.

We may collect information such as names, contact details, account information, inquiry details, application information and other data you choose to provide when using our website or services.

Personal data should be handled in accordance with applicable data protection law, our published privacy information and any additional notices that apply to a specific PHF product or service.

Please avoid sending unnecessary sensitive information through general inquiry forms or WhatsApp messages.

Information and CVs submitted through our Careers pages are provided for recruitment and application review purposes.

Submitting an application does not guarantee an interview, employment offer or future position.

Vacancy availability, closing dates and recruitment requirements may change or be withdrawn where necessary.

We may update, improve, replace, suspend or discontinue website content, products, services, features or integrations as the PHF ecosystem develops.

We do not guarantee uninterrupted or error-free availability of every platform or feature at all times, particularly where maintenance, security, internet connectivity or third-party services are involved.

Information on the website is provided for general information about Pure Heart Family, its products, services and opportunities. Specific financial, investment, legal, tax or professional decisions should not be made solely from general website content.

To the maximum extent permitted by applicable law, Pure Heart Family will not be responsible for indirect, incidental or consequential loss arising solely from the use or inability to use general website content or third-party services.

Nothing in these Terms excludes or limits any responsibility that cannot legally be excluded.

We may update these Terms when our website, products, services, business model or legal requirements change.

The latest version published on this page will apply from the stated update date, subject to any separate agreement already entered into with a user or client.

These general website Terms are intended to be governed by the laws of Sri Lanka, unless a separate written agreement for a particular service or transaction states otherwise.

Any dispute should first be raised with Pure Heart Family so the parties can attempt to resolve the matter through good-faith communication before pursuing any available formal remedy.

If you have a question about these Terms, a PHF product, a service or your account, please contact Pure Heart Family using the contact details available on our website.

Email: hello@pureheartfamily.lk

Phone / WhatsApp: +94 71 176 6705